Please note: We'll be away from 20 DEC 2018 - 2 JAN 2019 for our year end retreat. All orders placed after 19 DEC 2018, 10pm, will only be processed from 3 JAN 2019 onwards. We will still be doing payment verifications for bank transfer payments during this time. Orders will be processed in the sequence they were confirmed.
Where do Printwich ship?
Good news! - Printwich ships internationally to everywhere in the world!
How long does orders take to be processed?
Orders are typically processed within 3 working days. During festive seasons or when there is a surge in order volumes, it may take up to 5 working days.
How long does shipping take and how much does it cost?
Domestic Shipping - Singapore
As our HQ is in Singapore, shipping time is shorter for Singapore customers.
|Free Local Shipping||FREE||3 - 6 Working Days|
|Registered Article||+ SGD2.80||2 - 5 Working Days|
Note: Free Local Shipping & Registered Article in Singapore is handled by Singpost. For Free Local Shipping, your parcel will be delivered to your letterbox, unless this size of the parcel exceeds your letterbox size. (In such cases, we typically upgrade your delivery option to Registered Article or Local Courier.)
Registered Article comes with a tracking number and is a Sign-For service that requires a signature on delivery in Singapore. Delivery takes place during office hours and in the case where no one is around to receive the parcel, a delivery advice will be left at your unit with instructions on redelivery or collection from the nearest post office.
^Free local shipping in Singapore does not come with a tracking number. We are unable to take responsibility for any lost packages shipped via standard shipping. To ensure that your package reaches you safely, we advise that you select to ship via registered article or local courier.
*For POPStation full address, please visit https://www.mypopstation.com/. You will have 5 days from the time you receive the sms/email notification or the Delivery Advice to collect your parcel from the designated POPStation. If you fail to collect your parcel within 5 days of receiving a notification, your parcel will be sent to the post office at Paya Lebar.
International Shipping - Malaysia
|International Registered Shipping||+ SGD4.00||4 - 6 Working Days|
International Shipping - Australia, Europe, United States and Rest of the World
|International Registered Shipping||+ SGD5.80||4 - 9 Working Days|
*Please note that the shipping time serves only as a guideline. We don't have super powers (unfortunately) and are unable to control any delays that may take place.
+All packages shipped via registered article service (Singapore/ International) comes with a tracking number.
Can I change my shipping address after I've submitted my order?
We will only be able to change your address if you're your order status is 'Order Confirmed'. Once we start processing your order, we are unable to change your shipping address. Please email us at firstname.lastname@example.org
if you would like to change your shipping address.